Shipping

Processing time is approximately 2 business days from the order date. Shipping times vary greatly depending on the destination. 

LG Art Factory processes orders Monday to Friday (between 9am and 5pm EST). 

Orders are shipped from Saint-Augustin-de-Desmaures, Quebec, Canada and are delivered by Canada Post in Canada, by Canada Post/USPS in the United States and by DHL, Asendia and APC internationally. 

All orders will be delivered by regular mail unless otherwise specified. 

Free shipping in North America (Canada and the United States) on all purchases of $150 CAD (approx. $110 USD)* and over. 

Free shipping internationally on all purchases of $250 CAD (approx. €175 EUR) and over. 

For other orders, shipping costs are fixed and vary based on your shipping address and not on the weight of your package. 

Canada: $12 CAD* 

United States: $16 CAD (approx. $12 USD)** 

International: $26 CAD (approx. €18 EUR)** 

• We use the amount before taxes to determine eligibility for free shipping. Free shipping does not apply to custom or made-to-measure project orders. 

** Purchases shipped to the United States and International are free of Canadian taxes. However, it is important to note that we are not responsible for your local taxes or duties. 

If in doubt, check the rates with your local customs office. 

Please do not hesitate to contact us. We can enlighten you about the products and give you additional information. 

Contact us at vente@lgartfactory.com